Business Transformation | United Kingdom

Taking you from where you are now

to where you want to be

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Business Transformation

& Change

Realize your interior dream . Mixed media

Programme & Project Management

Continuous

Improvement

Services

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Our Experience

Breadth. Depth. Strength.

Extensive in-depth experience in automotive product development, including:

Product development process improvement
Benchmarking, target setting/balancing and system selection
Systems Engineering
Failure Mode & Effects Analysis (FMEA)
Virtual & physical prototype development and testing
New technology development
Component and system engineering, design verification and sign-off
Advanced Product Quality Planning (APQP)
Production Part Approval Process (PPAP) & Part Submission Warrants (PSW)

Construction project development, delivery and management, including:

Business case compilation
Primavera P6 planning
Cost, time and resource forecasting and analysis
Quality management systems including ISO9001
Tendering & tender evaluation
Issue, risk and change management
PMO setup and operation
Document control
Stakeholder engagement and communication
Development process re-engineering and improvement

Technical programme management, including:

Product development leadership for world-first fully autonomous large scale vending
Operational design including replenishment, service & maintenance, and consumer care
Contract manufacturer selection and contracting
Real-world public prototype trials
Initial concept engineering prove-out, full business case approval and full production funding approval
Hardware, software and user experience progression
Intellectual property identification and filing
Full programme and workstream planning and budget ownership
Customer and consumer marketing preparation
Food safe achievement to NSF standards
Supplier and partner management
Executive level stakeholder relationship management and reporting

Public and private sector experience, including:

Patient journey mapping, standardisation, and essential data collection requirements for inpatients, outpatients and emergencies
Health records (paper and electronic) process improvement, including transition from paper to electronic
Outpatient clinic appointment booking and operational improvements
Consolidation of multiple duplicative processes around a single process and IT system
Clinical patient letters process and IT system selection and design
IT Service Desk outsourcing/insourcing transition

Social housing organisational development, including:

Process mapping and development for a new customer contact centre
Process mapping and development for welfare and maintenance visits
User interface requirements analysis for implementation of a new SAP IT system
Document management standard creation, including document retention criteria and timescales
Document management IT system selection
Project Management Office (PMO) operation

Achieving compliance to new regulatory standards, including:

Gap analysis for all legal functions
Appointments to senior compliance officer roles at Director level
Implementation of changes required to achieve compliance with new regulations
Creation of "way we work" documentation
Completion of application to relevant regulatory body
Board-level reporting and sign-off
Full end-to-end process mapping for specific department operations

A breadth of manufacturing experience in a variety of sectors, including:

Process Failure Mode and Effects Analysis (PFMEA) creation and review
Design and implementation of Poka-yoke error proofing
Resolution of build and customer quality issues using a variety of approaches, tools and techniques including Six Sigma, 8 Disciplines (8D) and A3 reporting
Component and system cost reduction analysis
Value Stream Mapping
Transition of new products from development to manufacturing

A range of technology related experience, including:

Artificial Intelligence (AI) innovation and development
Fully autonomous, robotic machinery innovation and development
Cloud-based remote monitoring development for consumer equipment
Implementation of Lean working practices in the IT sector
Redesign of department-wide IT business processes to become customer and value focused
Business relationship management during IT projects, including implementation of cloud-based tools
Server implementation for small business
System selection analysis and objective assessment
Use case and test script documentation

Gas and electricity sector experience, including:

Design and implementation of company-wide ideas and innovation forum to improve customer experience and business performance, and generate new areas of business for development
Design of scalable deliverable and outcome based project delivery process, tailored to gas and electricity project applications
Project Management Office (PMO) setup and operation
Key performance metrics design based on customer performance questions
Innovation Programme Management to Ofgem NIA and NIC funding requirements

Thoughts & Ideas

Insights. Views. Challenges.

Feb 14, 2020
5 min

Why Lessons Learned are Never Learned

Jan 29, 2020
5 min

Beware the Unintended Consequences!

Jan 20, 2020
6 min

Hybrid Project Management. New or not-so-new?

See all thoughts & ideas

Our Values

Honesty. Simplicity. Quality.

Honesty

With the pace of change ever increasing in the world around us, coupled with the need to stay ahead of the competition, straightforward and honest working relationships are key to harnessing the collective efforts of a team and building strong, trusting working relationships.

A truly high performing team should be able to have game-changing conversations that allow aims and ambitions to leap towards reality.

Even when that conversation is a difficult one, delivered in a genuine and sensitive way, it builds trust long-term and fosters an inclusive team spirit and culture.

Contact

Taking you from where you are now

to where you want to be

Services

Our Experience

Breadth. Depth. Strength.

Extensive in-depth experience in automotive product development, including:

Product development process improvement

Benchmarking, target setting/balancing and system selection

Systems Engineering

Failure Mode & Effects Analysis (FMEA)

Virtual & physical prototype development and testing

New technology development

Component and system engineering, design verification and sign-off

Advanced Product Quality Planning (APQP)

Production Part Approval Process (PPAP) & Part Submission Warrants (PSW)

Thoughts & Ideas

Insights. Views. Challenges.

Our Values

Honesty. Simplicity. Quality.

Honesty

Let's Talk!